Repairs - Non-Urgent Repairs
Notify the landlord/agent in writing about what needs fixing and by when – give a clear deadline. Keep a copy of the letter and a record of any conversations as evidence that you have notifi ed them. If you are dealing with a real estate agent, you can also:
- write details of the problem in the agency’s complaint book
- contact the principal of the agency
- contact your landlord directly.
Undertaking non-urgent repairs yourself You must have the landlord’s prior consent before undertaking non-urgent repairs. Ask the landlord to pay you back for any costs. Get their consent and agreement to pay in writing.
Information supplied courtesy of the Tenants Union of NSW
Further information and advice for NSW tenants can be sourced from www.tenants.org.au