Repairs - Non-Urgent Repairs

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Notify the landlord/agent in writing about what needs fixing and by when – give a clear deadline. Keep a copy of the letter and a record of any conversations as evidence that you have notifi ed them. If you are dealing with a real estate agent, you can also:

  • write details of the problem in the agency’s complaint book
  • contact the principal of the agency
  • contact your landlord directly.

Undertaking non-urgent repairs yourself You must have the landlord’s prior consent before undertaking non-urgent repairs. Ask the landlord to pay you back for any costs. Get their consent and agreement to pay in writing.

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Information supplied courtesy of the Tenants Union of NSW

Further information and advice for NSW tenants can be sourced from www.tenants.org.au