You want to leave - Usual steps to end your Tenancy

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  • 1. Give the landlord/agent a written termination notice with the appropriate notice period.
  • 2. Remove all of your belongings. Clean the premises and leave them as they were at the start of the tenancy, fair wear and tear excepted. Consider taking photos as evidence of the condition of the premises.
  • 3. Invite the landlord/agent to inspect the premises and complete the final condition report. (They do not have to do this before you hand back the keys.)
  • 4. Attend the inspection by the landlord/agent, if possible, and get a copy of the condition report. You can complete a final condition report without the landlord/agent’s signature.
  • 5. Lock up the premises. Hand back the keys to the landlord/agent and get a receipt for them. Here the tenancy ends – you have given vacant possession and you may not re-enter the premises.
  • 6. Claim the bond.

You can claim the bond without the landlord’s/agent’s signature. Send a completed bond claim form to NSW Fair Trading as soon as possible. (See: Bond.)

If you receive a notice of hearing from the Consumer, Trader and Tenancy Tribunal (CTTT), you should attend the hearing and participate.

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Contacts

FURTHER HELP: Tenants Advice and Advocacy Services
Sydney

  • Inner 9698 5975
  • Inner West 9559 2899
  • South 9787 4679
  • South West 4628 1678
  • East 9386 9147
  • West 8833 0911
  • North 9884 9605
  • North West 9413 2677

Regional

  • Blue Mountains 1300 363 967
  • Central Coast 4353 5515
  • Hunter 4969 7666
  • Illawarra Sth Coast 4274 3475
  • Mid North Coast 6583 9866
  • Northern Rivers 6621 1022
  • Northwest NSW 1800 836 268
  • Southwest NSW 1800 642 609

Aboriginal

  • Sydney 9569 0222
  • West NSW 1800 810 233
  • South NSW 1800 672 185
  • North NSW 1800 248 913

Older persons 1800 131 310 Website www.tenants.org.au
NSW Fair Trading 133 220
This factsheet is intended as a guide to the law and should not be used as a substitute for legal advice. It applies to people who live in, or are affected by, the law as it applies in New South Wales, Australia.

Information supplied courtesy of the Tenants Union of NSW

Further information and advice for NSW tenants can be sourced from www.tenants.org.au


© Tenants’ Union of NSW