Repairs - The landlord can nominate repairers

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A landlord may nominate specific repairers to be used for various types of repairs. This can be stated in the tenancy agreement or by written notice to the tenant. Where there is a nominated repairer the tenant can only use this repairer if the tenant is permitted under section 60 of the Act to have repairs carried out (see previous section on repairs). To have repairs completed by a person who isn't the nominated repairer the tenant must be able to show:

  • that they couldn't engage the nominated repairer to complete the repairs in a reasonable time; and
  • they obtained quotes from two other repairers and have chosen the lowest quotation.

If the repairer with the lowest quote isn't available to make the repairs within a reasonable time another repairer may be engaged.

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