Bond - Notice of Claim
The RTA Notice of Claim letter notifies the person that a claim has been made with the RTA for the bond. The Notice of Claim letter gives the person 14 days notice to lodge a Dispute Resolution Request form with the RTA to dispute the claim.
If the RTA does not receive a Dispute Resolution Request form within the 14 day time limit, it will refund the bond according to the first Refund of Rental Bond claim it received.
If the RTA receives a Dispute Resolution Request form within the time limit, it will provide conciliation through its Dispute Resolution Service. This service aims to help you and your former lessor, agent or provider, discuss the matter and resolve the dispute. If you reach an agreement about the bond refund all the parties to the bond can complete and sign a new agreed
Refund of Rental
Bond form to immediately release the bond. If the RTA is unable to help you reach an agreement about the bond refund it will issue a Notice of Unresolved Dispute.
This notice is sent to the person who received the Notice of Claim. That person has seven days to apply to the Tribunal for a bond dispute hearing.
If the person does not apply to the Tribunal within seven days for a bond dispute hearing, the RTA will release the bond according to the first Refund of Rental Bond form it received.
Residential Tenancies Authority (RTA)
The RTA is the government authority that oversees renting laws in Queensland. The RTA provides information and services for tenants, lessors, agents, providers and residents. RTA forms are available from Australia Post Offi ces, online at www.rta.qld.gov.au or Ph: 1300 366 311
Information supplied courtesy of the Tenants Union of Queensland Inc
Further information and advice for Queensland tenants can be sourced from www.tuq.org.au