Further Help

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Tenants’ Union of Queensland

The Tenants’ Union is a statewide organisation that provides free advice services, and represents the interests of tenants and residents in Queensland. The Tenants’ Union aims to improve and protect the rights of all people who rent their home. www.tuq.org.au

Tenant Advice Service

  • Statewide: 1300 744 263 9am–4pm Mon–Fri and till 7pm Tue and Wed
  • Fraser Coast: 9am–1pm Mon–Fri
  • North Qld: 2pm–5pm Tue and Thur

(Note: Tenants calling from Fraser Coast or North Queensland will be put through to those offices during listed advice hours)

Tenant Advice and Advocacy Services (TAAS)

Tenants and residents can contact their local TAAS service for tenancy advice, advocacy and support. Look under “T” in the phone book for your local TAAS.

Residential Tenancies Authority (RTA)

The RTA is the government authority that oversees renting laws in Queensland. The RTA provides information and services for tenants, lessors, agents, providers and residents. RTA forms are available from Australia Post Offices, online at www.rta.qld.gov.au or Ph: 1300 366 311

Translating and Interpreting Service (TIS)

If you need an interpreter to speak with a tenant advice servicem call TIS Ph: 131 450

Disclaimer. This website provides information only and is not intended to provide legal advice. The Tenants’ Union of Queensland is an independent community organisation funded under the Department of Communities TAAS Program from interest on tenant bond money managed by the RTA.