Requesting the return of your goods

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When you move out, if you leave things behind contact the lessor or provider as soon as possible to request the return of your goods and make arrangements to collect them. If you request the return of your goods, the lessor, agent or provider must return them to you.

In residential tenancies, your request should be in writing. It is also useful to have a list of the goods and attach a copy to your request. It is an offence if the lessor or provider does not return your goods to you. These offences can be reported to the RTA, and the lessor, agent or provider could be fined.

The lessor, agent or provider cannot withhold your goods until any unpaid rent or damages are paid, but can ask you to pay reasonable removal and storage costs before returning your goods.