Service charges - General Tenancies

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In a general tenancy, you will need to pay for any services that you have connected, such as gas, electricity and telephone. If you do not have an individual meter for a service, or the account is not in your name, you can only be required to pay for the service if this is stated in the agreement.

For services that are shared with other premises and are not individually metered, the agreement should state how your share will be worked out and how you will pay the money. The lessor must not charge you more for the service than the amount that they are charged by the relevant supplier.

Keep copies of rent receipts, or a record of your rent payments. They provide evidence if you have a dispute.