Tenancy databases - Quick facts

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  • Tenancy databases are regulated under Queensland tenancy laws.
  • The Act sets out rules that lessors and agents must follow when they list a tenant.
  • Tenants can only be listed for a reason allowed under the Act.
  • Tenants must be notifi ed of proposed listings.
  • Tenants can only be listed after the tenancy has ended.
  • Only tenants named on the agreement can be listed.
  • Tenants can apply to the Tribunal to dispute a proposed database listing, or an existing listing, if the listing does not meet the requirements of the Act.
  • Tenants can also apply to the Tribunal to dispute listings that are incorrect or unjust.
  • The Tribunal can order the lessor or agent to take steps to remove a listing.

Your consent

When you apply for a rental property, the agent or lessor must obtain your consent before they can check your references and rental history.

Your tenancy application will usually include a section that you must sign giving the agent or lessor permission to check your rental history on a tenancy database.

The lessor or agent is unlikely to agree to a tenancy if you do not give permission for them to check your rental history.

What is on a listing?

When the agent or lessor uses a database to see if your name is listed a record of this check may be recorded on an ‘enquiries’ list on the database.

This is a record the agent has checked your rental history and will not usually affect your ability to rent.

This is not the same as being listed on the tenant ‘history’ database. In Queensland a listing on the tenant ‘history’ database, indicates a tenancy default is alleged by the listing member.

This listing will include your name, the listing date and contact details for the member that made the listing. A listing on the ‘history’ database is likely to affect your ability to rent a property.