Tribunal hearings

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The Residential Tenancies Tribunal is an independent specialist Tribunal that provides a prompt and informal way of determining disputes between landlords and tenants. Both landlords and tenants may apply to the Tribunal to have disputes determined.

There is a cost to apply to the Residential Tenancies Tribunal. Members of the Tribunal conduct hearings with a minimum of formality. Both parties are expected to attend and usually present their own cases. Tribunal Registry Staff cannot advise parties about their dispute. If you need advice, contact a Tenancy Officer on 8204 9544.

The Residential Tenancies Act 1995 provides several ways of having a dispute settled:

  • negotiation and conciliation of a dispute;
  • mediation;
  • determination by the Tribunal and an order being made.