Urgent repairs means any work needed to repair any of the following:

• a burst water service
• a broken or malfunctioning appliance, fitting or fixture causing a substantial waste of water
• a blocked or broken toilet
• a serious roof leak
• a gas leak
• a dangerous electrical fault
• flooding or serious flood damage
• serious storm or fire damage
• a failure or breakdown of the gas, electricity or water supply
• a failure or breakdown of any essential service for hot water, cooking, heating, cooling or laundering
• any fault or damage that makes the premises unsafe or insecure.