You can:

• negotiate with the landlord/agent to lower or withdraw the increase
• apply to the Consumer, Trader and Tenancy Tribunal (CTTT) for an order that the new rent is excessive. You must apply within 30 days of receiving a rent-increase notice.

Contacts

• Consumer, Trader and Tenancy Tribunal, phone 1300 135 399, www.cttt.nsw.gov.au
• Housing Appeals Committee: phone 02 9715 7955, free call 1800 629 794. www.hac.nsw.gov.au