Entry When You're Not at Home

The lessor, agent or provider can enter the premises when you are not there, if you have been given the required written notice.

If you are at home when they enter you cannot be asked to leave the premises while they carry out the entry. Entry must be at a time which is reasonable for both parties.

If you want to be at home when the lessor or provider enters, you can try to arrange a mutually agreed time with them. If you have household contents insurance you are usually responsible for any loss or damage that occurs when you allow someone onto the premises.

You may want to be present when the lessor or agent enters, to ensure the security of your goods. You can raise this issue with your lessor when negotiating a reasonable time for entry.

If you are not given the correct entry notice, you do not have to allow the person to enter the premises.