Further Help

Tenants’ Union of Queensland (TUQ)

The Tenants’ Union of Qld is a statewide organisation that provides free advice services and represents the interests of tenants in Qld. TUQ aims to improve and protect the rights of all people who rent their home www.tuq.org.au

TUQ telephone advice service:
1300 744 263
Statewide: 9am – 4pm Mon to Fri and till 7pm Tue & Wed
Fraser Coast: 9am – 1pm Mon to Fri
North Qld: 2pm – 5pm Tue & Thurs

Tenant Advice and Advocacy Services (TAAS)
Tenants can contact their local TAAS for tenancy advice, advocacy and support. Look under “T” in the phone book for your local TAAS also see attached a list of services.

Residential Tenancies Authority (RTA)
The RTA is the government authority that oversees renting laws in Queensland. The RTA provides information and services for tenants, lessor and agents. RTA forms are available from Australia Post Offices, online at www.rta.qld.gov.au or phone 1300 366 311

Translating and Interpreting Service (TIS)
If you need an interpreter to speak with a tenant advice service call TIS on 131 450

Tenant Advice and Advocacy Services Queensland
Brisbane and Surrounding areas
Inner northern suburbs ……………. 3358 3951
Inner southern suburbs …………… 3844 9814
Outer southern suburbs …………… 3277 7583
Outer northern – Stafford ………… 3857 8686
Outer northern – Zillmere ………… 3216 5111
Wynnum, Manly & Redlands ……. 3893 0016
Morayfield – Caboolture 5428 6011 / 1800 809 700
Logan – Beaudesert …………………. 3208 8736
Southern Queensland
Ipswich ………………………………….. 3281 5409
Toowoomba …………………………… 4616 9707
Roma 4624 0807 / 1800 620663
Sunshine Coast ……………………….. 5476 0555
Gold Coast (North) ………………….. 5591 1102
Gold Coast (South) ………………….. 5598 3230
Central Queensland
Gympie area …………………………… 5482 7623
Tenants’ Union Fraser Coast …….. 1300 744 263
Bundaberg ……………………………… 4153 2957
Gladstone ………………………………. 4976 6360
Rockhampton …………………………. 4922 7411
Mackay ………………………………….. 4957 6334
Whitsunday ……………………………. 4946 6449
North Queensland
Tenants’ Union North Qld ………… 1300 744 263
Townsville ……………………………… 4772 5617
Bowen …………………………………… 4786 3735
Mt Isa 4743 9659 / 1800 671 202
Cairns ……………………………………. 4031 6733
Atherton Tablelands 4091 3128 / 1800 652 777
Caravans & Manufactured Homes
Caravan & Manufactured Homes Residents Association………….3893 0733 / 1800 061 142