Rent Payment Methods - Rent Cards

Your agent may ask you to pay the rent using a ‘rent card’. These cards are usually provided by a third party company.

If you agree to use a rent card you are generally asked to sign a separate contract directly with the rent card company. Under the rent card contract, you may be charged fees, such as a monthly fee, a fee when rent is paid or fees if there is any sort of default in money being available.

Rent cards are not named in the Act as an approved rent payment method. This means the lessor, agent or provider must seek your agreement to use a rent card.

You must be notified of any costs associated with using a rent card and you must be offered a choice of at least two other approved rent payment methods. If your lessor, agent or provider fails to do this, they could be fined.