Rent Receipts and Records
Depending on how you pay your rent, your lessor, agent or provider must either give you a rent receipt or keep a rent payment record.
If you pay rent in cash, you must be given a receipt. If someone else pays rent in cash on your behalf, you must be given a receipt by the end of the next business day.
If you pay rent by cheque, and request a receipt when you make the payment, you must be given a receipt within three business days.
If you pay rent by another method, your lessor, agent or provider must keep a rent payment record. If you request a copy of the rent record, they must give you a copy within seven days.
It’s a good idea to keep copies of rent receipts, or your own record of rent payments. This can provide important evidence if you have a dispute about rent. If the lessor, agent or provider fails to give you a rent receipt within the required time, or a copy of the rent payment record within seven days of your request, is an offence and they could be fined.
The rent receipt or payment record must include:
- Your name
- The address of the premises
- The date the payment was received
- The period of rent the payment covers
- The amount paid
- That the payment is for rent
In rooming accommodation, the receipt or record must also include:
- Your room number
- The individual amounts for accommodation and any other service (such as food or personal care)
Always check rent receipts to make sure the details are correct. It is always good practice to keep copies of rent receipts or a record of your rent payments. For cash payments, your receipt is probably the only record you have that the rent was paid. The lessor, agent or provider must keep copies of rent receipts and
payment records for one year after the tenancy ends. If they do not, they could be fined.